How a Restaurant EPOS System Can Fix Operational Bottlenecks and Boost
Introduction:
Why Restaurants Can’t Afford Inefficiency
Running a restaurant is a
high-pressure, detail-oriented business. One delayed order, misplaced table, or
depleted item can trigger a series of customer complaints and lost revenue.
With online reviews and word-of-mouth that can kill or build a restaurant in a
crowded marketplace, everything has to run like clockwork.
This is where a clever, restaurant-focused
EPOS solution like Clever Till steps in — not just as a billing system,
but as a central nervous system for your entire operation.
The Problem: Restaurant Bottlenecks
That Cost You Money
The majority of restaurant
bottlenecks catch you off guard until they bleed your business. These are:
• Slow order taking during peak
times
• Missed or misplaced orders to the
kitchen
• Confusion between dine-in,
takeaway, and delivery
• Inaccurate billing and lost
payments
• Poorer stock control leading to
86'd menu items
• Lack of visibility of staff
performance
If you have manual systems or
antiquated software, you are likely losing profits without even realizing it.
What is a Restaurant EPOS System?
A restaurant Electronic Point of Sale (EPOS) system doesn't just process
payments. It offers hospitality-specific functionality such as:
• Table management
• Kitchen display system (KDS)
integration
• Custom modifiers and menu mapping
• Real-time inventory syncing
• Online ordering and delivery
integration platforms
• Tip management and staff time
clocking
Everything is accessed via an
uncomplicated, cloud-based front end that is simple to train on with Clever
Till.
How Clever Till Eliminates
Operations Bottlenecks
1. Seamless Order Taking
With POS tablets in hand, servers
can place orders at the table — reducing human error and eliminating the need
to run back and forth. Orders are sent directly to the kitchen display,
ensuring speed and accuracy.
2. Efficient Kitchen Communication
Kitchen printers or displays show
clear ticket breakdowns, like modifiers of "extra cheese" or "no
onions." This removes uncertainty and minimizes re-fires and ingredient
waste.
3. Unified Control of Dine-In, Takeaway & Delivery
Smart Till consolidates all orders
of any type into one control dashboard. Whether the guest is dining in,
ordering through Uber Eats, or ordering pick-up — your staff work from one
platform, minimizing mistakes.
4. Easy Billing and Payment
Split the bill, add tips, subtract
discounts or coupons — Clever Till makes it easy. Integration with card
machines, Apple Pay, and contactless ensures quick, safe payments every time.
5. Instant Stock Alerts
No more letting down customers with
"Sorry, we're out of that." Clever Till tracks stock in real time and
alerts your team when the stock runs low. You can even set automatic re-order
levels.
6. Smart Reporting & Insights
Daily reports allow you to spot
trends: What's selling? Who is your highest profit-per-staff member? When is
your busiest time of day? This data will allow you to modify menus, staff hours,
and stock orders to maximize productivity.
Case Study: How One Restaurant
Boosted Profit Margins by 22%
A medium-sized bistro in Manchester
implemented Clever Till after suffering from duplicate orders every day,
inventory wastage, and delays due to staff. Within 3 months:
• Order errors decreased by 70%
• 35% reduction in wastage of
inventory
• Scheduling of staff optimized
using shift-by-shift information
• Margins improved by 22%
Their general manager said, "We
didn't realise how much money we were losing until Clever Till showed us."
Easy Staff Training
Restaurant personnel turnover is
high. That's why Clever Till is so simple to use — with touch-screen
convenience and cloud accessibility. New employees can be trained in minutes,
not days, reducing downtime and errors.
Online Ordering? No Problem.
Diners now demand online and mobile
ordering. Smarts Till can be linked with delivery services such as Uber Eats,
Deliveroo, and your website. Orders arrive directly in your EPOS without having
to manage numerous tablets or apps.
Value-For-Money for Every Restaurant Size
Whether you run a food truck, cafe,
or upscale restaurant — Clever Till is scalable on price.
Not thousands of pounds to spend upfront. Buy outright at just £999, including
hardware and 24/7 support.
Restaurant EPOS Features Checklist
Before handing over your dosh, make
sure your restaurant EPOS includes:
• Personalisable menu layout
• Zone and table management
• Real-time reports
• Integration with loyalty scheme
• Multi-site and franchise operation
capability
• Offline functionality
Clever Till
has all this and more, specifically geared up for restaurants.
Conclusion: Tech-Driven Restaurants
Win
Restaurants these days are not just
rated on taste but on speed, accuracy, and overall quality of service. A good EPOS
system for restaurants is not a luxury — it's your business framework.
Clever Till helps you get rid of chaos, control costs, and delight your diners
day after day.
If you have to run a more astute, successful restaurant, then it is the time to end speculation and look to a strong restaurant EPOS system designed with your interests in mind.
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